Author Question: A CNO (chief nursing officer) knows that which factor is key to impacting staff's skills and ... (Read 106 times)

madam-professor · **on:** Jul 8, 2018

A CNO (chief nursing officer) knows that which factor is key to impacting staff's skills and abilities?

1. Leadership style
2. Pay and benefits
3. Peer evaluation
4. Physician expectations

Question 2

The nurse manager is working towards developing a more cohesive, team-spirited unit staff. If this nurse manager is using positive motivation to facilitate this process, which management action would be omitted?

1. Coming in to assist the staff when they call for help
2. Allowing the charge nurse to make management decisions
3. Being the unit cheerleader when discussing the unit with others
4. Staying available to staff when heavy volume is anticipated

amy.lauersdorf90 · **Reply #1 on:** Jul 8, 2018

Answer to Question 1

Answer: 1
Rationale: The organizational leadership's ability to facilitate staff development has the greatest impact on the quality of care given by the staff. The pay, benefits, peer evaluations, and expectation of others are not the greatest motivators, and do not have the most impact on staff performance.

Answer to Question 2

Answer: 2

Rationale: Allowing the charge nurse to make management decisions can lead to respect and trust between the nurse manager and the charge nurse, but it will do little for the unit as a whole. Coming in to assist the unit when needed, being the cheerleader to support the unit, and staying available to assist when needed are all actions that will assist in developing a more cohesive staff.