Monthly focus groups are held with the purpose of gaining ideas ...

[brutforce]

Monthly focus groups are held with the purpose of gaining ideas and insights from nursing administration and staff nurses. Which type of communication does this indicate?
 
  1. Lateral communication
  2. Downward communication
  3. Diagonal communication
  4. Grapevine communication

Question 2

The nurse is working on a unit with a blame-free environment and makes an error that puts a client at risk. What should the nurse do first?
 
  1. Discuss it with the other nurses on duty.
  2. Immediately report the incident to the supervisor.
  3. Ensure the client's safety as fully as possible.
  4. Say nothing as no one saw the incident.

[Madisongo23]

Answer to Question 1

3
Explanation: 1. Diagonal communication involves dialogue among individuals at different hierarchical levels
(e.g., staff nurses to chief executive officer of nursing). Lateral communication involves
discussion among individuals at the same hierarchical level (e.g., all nurse supervisors).
Downward communication involves direction giving from management to the staff. Grapevine
communication is an informal channel among individuals at all hierarchical levels and has the
potential for the generation of misinformation.

Answer to Question 2

3
Rationale 1: It is not appropriate to discuss errors with others.
Rationale 2: Reporting the incident to the supervisor is appropriate only after the client's safety is protected.
Rationale 3: The client's safety is always the priority.
Rationale 4: Ignoring the mistake if no one saw it is not ethical and may be dangerous.
Global Rationale:

[brutforce]

Excellent

[olderstudent]

Wow, this really help