Author Question: The nurse manager asks each member of the nursing staff to write ideas and reactions about the ... (Read 139 times)

burton19126 · **on:** Jul 8, 2018

The nurse manager asks each member of the nursing staff to write ideas and reactions about the decision to require mandatory overtime. This structured method of silently generating ideas in writing is characteristic of:

1. The nominal group technique.
2. The Delphi technique.
3. Statistical aggregation.
4. Brainstorming.

Question 2

The supervisor is teaching managers about the use of critical incidents as part of the evaluation process.

What information should the supervisor share? Note: Credit will be given only if all correct choices and no incorrect choices are selected. Standard Text: Select all that apply. 1. Our primary focus for using these notes is to find out who is doing a poor job.
2. Using these notes will help you identify little problems before they become big problems.
3. You can expect some negative reactions from staff.
4. It is okay to tell your staff that you cannot remember all the details of each encounter for evaluation and the notes will help.
5. Having these notes will help you feel more confident in your evaluation of staff.

jessicaduplan · **Reply #1 on:** Jul 8, 2018

Answer to Question 1

1
Explanation: 1. The nominal group technique is a structured, precise method of eliciting ideas and insights
from members with no direct exchange of ideas among the members. The Delphi technique
gathers information from group members using questionnaires. The group members never
meet face to face. Statistical aggregation gathers information by tallying responses to a poll
relative to a specific problem. Brainstorming is a technique that involves the interaction of
group members and the generation of lots of ideas about issues in a short amount of time.

Answer to Question 2

2,3,4,5
Rationale 1: The focus is on improving accuracy of the performance review.
Rationale 2: Using notes forces the manager to deal with problems when they begin, rather after they have caused additional issues to arise.
Rationale 3: When note taking is introduced, people tend to be suspicious and to react negatively.
Rationale 4: Managers should be encouraged to be honest with staff about the note-taking strategy.
Rationale 5: Having performance notes written across the evaluation period will help the manager have greater confidence in the evaluation process.
Global Rationale: