Answer to Question 1
1
Explanation: 1. The nominal group technique is a structured, precise method of eliciting ideas and insights
from members with no direct exchange of ideas among the members. The Delphi technique
gathers information from group members using questionnaires. The group members never
meet face to face. Statistical aggregation gathers information by tallying responses to a poll
relative to a specific problem. Brainstorming is a technique that involves the interaction of
group members and the generation of lots of ideas about issues in a short amount of time.
Answer to Question 2
2,3,4,5
Rationale 1: The focus is on improving accuracy of the performance review.
Rationale 2: Using notes forces the manager to deal with problems when they begin, rather after they have caused additional issues to arise.
Rationale 3: When note taking is introduced, people tend to be suspicious and to react negatively.
Rationale 4: Managers should be encouraged to be honest with staff about the note-taking strategy.
Rationale 5: Having performance notes written across the evaluation period will help the manager have greater confidence in the evaluation process.
Global Rationale: