There is substantial unrest among the staff of an intensive care ...

[Alygatorr01285]

There is substantial unrest among the staff of an intensive care unit that has resulted in negative client outcomes. Which employee factors should the manager assess first?
 
  1. Motivation and ability to be effective in the job
  2. The age of employees and their social background
  3. Gender and educational preparation of staff
  4. Experience base of employees and their attitude toward the job

Question 2

Which topic would likely appear on the agenda for a staff meeting chaired by a nurse manager who follows transactional leadership theory? Note: Credit will be given only if all correct choices and no incorrect choices are selected.
 
  Standard Text: Select all that apply. 1. Progress on request to increase personal day benefits
  2. Review of policy and procedure for unit evacuation
  3. The value of teamwork
  4. Being empathetic with clients
  5. Standardized first of shift assessments

[chereeb]

Answer to Question 1

1
Rationale 1: Research has found an employee's ability and motivation to be the two major dimensions that most affect the employee's effectiveness.
Rationale 2: The age of employees and their social background may influence job performance but are not as significant as other factors.
Rationale 3: Educational preparation and gender may influence job performance but are not as significant as other factors.
Rationale 4: The experience base of employees and their attitude toward the job may influence job performance but are not as significant as other factors.
Global Rationale:

Answer to Question 2

1,2,3,5
Rationale 1: Transactional leadership uses personal reward as a method of maintaining the status quo.
Rationale 2: Transactional leaders value policy and procedure.
Rationale 3: Interpersonal dependence is valued by transactional leaders.
Rationale 4: An emphasis on empathy, awareness, and persuasion is more characteristic of servant leadership.
Rationale 5: Transactional leaders value standardization.
Global Rationale:

[Alygatorr01285]

Thank you

[chereeb]

No problemo