Author Question: What did the Joint Commission due to address the increase in work place incivility? 1. Required ... (Read 75 times)

leo leo · **on:** Jul 8, 2018

What did the Joint Commission due to address the increase in work place incivility?

1. Required all HCOs to track incivility.
2. Issued a sentinel event alert on incivility.
3. Denied accreditation to HCOs with high rate of incivility.
4. Required that all HCOs post signs for patients to watch for staff incivility and report.

Question 2

Which of the following activities relates to the first goal of the 2015-2020 Federal Health IT Strategic Plan?

1. Increase evaluation of care.
2. Increase research about health IT.
3. Increase protection of patient information.
4. Increase adoption of EMR/EHR by healthcare organizations.

Jmfn03 · **Reply #1 on:** Jul 8, 2018

Answer to Question 1

2
Explanation: 1. The Joint Commission cannot tell all HCOs to docan only influence Joint Commission accredited HCOs, and it would be difficult to track incivility.
2. The Joint Commission issued a sentinel event alert, Behaviors Undermine a Culture of Safety. A sentinel event alert means that accredited HCOs need to pay special attention to the issue identified and provide information about status.
3. Incivility is important to control, but there is much more to HCO accreditation.
4. The Joint Commission cannot tell all HCOs to do, can only influence Joint Commission accredited HCOsit leaves strategies up to its accredited HCOs. This strategy also puts patients on the spot since incivility is a complex behavior.

Answer to Question 2

4
Explanation: 1. Evaluation of care is important, but not the first health IT goal.
2. The fifth goal is related to research
3. Goal two includes information about patient privacy and protection.
4. The first goal focused on EMR/EHR adoptiondeveloping a better documentation system that provides greater opportunity for sharing of information.