Author Question: The nurse manager smiles constantly during a staff meeting in which changes to the holiday work ... (Read 55 times)

student77 · **on:** Jul 8, 2018

The nurse manager smiles constantly during a staff meeting in which changes to the holiday work schedule are announced. What is the probable result of this presentation?

1. The nurses will feel the manager is concerned about their interests.
2. The nurses will think the manager likes the changes.
3. The nurses will not be confident that the manager is being truthful.
4. The nurses will appreciate the manager's support.

Question 2

Critical thinking is key to successful planning. Which statements are evidence that the nurse manager is a critical thinker? Select all that apply.

1. I need to research the topic before I comment.
2. Let's be fair in our consideration of this change.
3. Let's go ahead and make the change, I have a feeling it is correct.
4. I'm trying to understand your point of view.
5. I have to take back something I said in the last meeting; it was wrong.

momtoalll · **Reply #1 on:** Jul 8, 2018

Answer to Question 1

3
Explanation: 1. This is not the result of constant smiling during the delivery of bad news. The nurse manager's demeanor should match the message to some extent.
2. This is not necessarily the case.
3. Constant smiling when it is not appropriate may make the nurses mistrust the manager.
4. The nurse manager should convey this support by being supportive and understanding the issues, not by smiling while delivering the message.

Answer to Question 2

1, 2, 4, 5
Explanation: 1. This is an example of intellectual humility or admitting what is not known. This is a trait of a critical thinker.
2. This is an example of intellectual courage or awareness of the need to confront ideas fairly. This is a trait of a critical thinker.
3. This statement reflects a jump to action and is not reflective of critical thinking.
4. This is an example of intellectual empathy or the person making a conscious effort to understand others. This is a trait of a critical thinker.
5. This is an example of intellectual integrity or admitting when one is wrong. This is a trait of a critical thinker.