Author Question: Which statements illustrate the benefits of productive communication? Select all that apply. 1. ... (Read 97 times)

drink · **on:** Jul 8, 2018

Which statements illustrate the benefits of productive communication? Select all that apply.

1. Quick resolution of misunderstandings
2. A more motivational climate
3. Less staff turnover
4. Less need for staff to express different points of views
5. A productive rumor mill

Question 2

A physician is giving orders to a nurse regarding a newly admitted patient. The physician is gesturing, maintaining eye contact, and using a loud tone of voice. These factors illustrate primarily which type of communication?

1. Cultural
2. Nonverbal
3. Verbal
4. Metacommunication.

HandsomeMarc · **Reply #1 on:** Jul 8, 2018

Answer to Question 1

1, 2, 3
Explanation: 1. If there are misunderstandings, productive communication is likely to lead to a quick resolution. Less failure to communicate excuses are given.
2. If communication is productive, the climate is more comfortable. A comfortable climate is motivational.
3. There is less conflict and less staff turnover.
4. Productive communication allows free expression of differing points of view.
5. Productive communication leads to a decreased need for a rumor mill.

Answer to Question 2

2
Explanation: 1. There is no evidence that these factors are cultural in this situation.
2. Nonverbal communication includes facial expressions, body movements and gestures, tone and volume of voice, eye movements, and posture.
3. Verbal communication includes written communication, oral communication, tone, language, volume, rate, and accent.
4. Metacommunication includes all the factors used to influence how a message is perceived.