During the breakthrough negotiation between the hospital's unlicensed workers and the nurse manager of a unit, the nurse manager reframed a personal attack by the unlicensed workers by saying:
a. I don't agree with you.
b. I understand that you are angry.
c. How would you deal with the situation?
d. What do you think will happen if we reach agreement?
Question 2
The hospital administrator began the bargaining process with the staff nurses by sarcastically saying, I know that you are intelligent people. The hospital administration was playing what dirty trick?
a. Seducing the staff nurses
b. Annoying the staff nurses
c. Demeaning the staff nurses
d. Using a smoke screen approach
A parish nurse checks the blood pressure of a church member
A nurse shows empathy to a client.
A nurse administers an intermittent bolus feeding.
Comparison of Research Studies Exploring Nurse Caring Behaviors
Responsibilities of the nurse manager
Nurse using a stethoscope