Which of these best describes an example of usability? a. The ...

[jenna1]

Which of these best describes an example of usability?
 
  a. The IT department is surveying your unit to determine the placement of new computer workstations.
  b. A researcher is conducting a study of how nurses interact with electronic documentation to organize care handoffs.
  c. The leadership in your institution is asking for your help to determine oncology patient flow across regional institutions.
  d. The administration has asked you to take responsibility for orientation of new hires and the retraining of selected current employees on use of the automated medication administration system because there have been a consistent number of user errors.

Question 2

Your organization acknowledges that providers want to improve their user experience with health information technology (IT) products. You want to raise awareness of the potential benefits to the organization. You could draw on stated benefits such as:
 
  a. improved productivity, patient safety, and decreased customer support costs.
  b. improved cognitive support, increased maintenance costs, and patient safety.
  c. decreased user errors, decreased customer support costs, and increased administrative overhead.
  d. decreased maintenance costs and increased training.

[stanleka1]

Answer to Question 1

ANS: B
An example of usability would be when a researcher is conducting a study of how nurses interact with electronic documentation to organize care handoffs. The other items describe ergonomics, non-HIT workflow, and education/training.

Answer to Question 2

ANS: A
Improved productivity, patient safety, and decreased customer support costs will help you raise awareness of the potential benefits to your organization.

[jenna1]

TY

[stanleka1]

Happy to Help