Author Question: In the diffusion-innovation theory, what causes change? 1. Planned change by a change agent 2. ... (Read 137 times)

danielfitts88 · **on:** Jul 8, 2018

In the diffusion-innovation theory, what causes change?

1. Planned change by a change agent
2. Driving forces
3. Social change and spread of new ideas
4. Restraining forces

Question 2

What can an imbalance in health care supply and demand cause?

1. National health insurance
2. Lower insurance rates
3. Rationing of health care
4. Customer satisfaction

C.mcnichol98 · **Reply #1 on:** Jul 8, 2018

Answer to Question 1

Correct Answer: 3

Rogers defines diffusion as the process by which an innovation is communicated through certain channels over time among the members of a social system. There are three phases of the theory; invention (collecting of information), diffusion (communicating information to others), and consequences (adoption or rejection of the change). Lewin's force field theory covered driving forces and restraining forces. Lippitt expanded Lewin's theory and focused more on what the change agent must do rather than on the evolution of the change.

Answer to Question 2

Correct Answer: 3

Rationing of health care can be a response to an imbalance of supply and demand. No country can afford to provide unlimited amounts of health services to everyone; and each must decide on a mechanism to ration, or limit access to, healthcare services. National health insurance plans are usually instituted as a program of HYPERLINK http://en.wikipedia.org/wiki/Healthcare_reform o Healthcare reform healthcare reform. Insurance rates are not a result of supply and demand but a result of claims and claim adjustments. Customer satisfaction is not regulated by supply and demand for health care.