Author Question: Nurses are interested in receiving constructive feedback generally from their manager and peers. But ... (Read 14 times)

Bernana · **on:** Jul 8, 2018

Nurses are interested in receiving constructive feedback generally from their manager and peers. But frequently, our most helpful feedback is actually a result of performing the:

A. Interview process with nurses from other hospitals to obtain feedback about our care
B. Manager's evaluation test of patient satis-faction of care
C. Mirror test when we self-evaluate our work
D. Reflective test that generates patient feedback about their care

Question 2

Mescon and Mescon describe the pursuit of excellence as being vigorously and relentlessly incorporated into everything we do. This includes the little things that most do not recognize as important nor do they reward one for doing.

They advocate that individuals should do the little things and that this constitutes their:
A. Autograph of their work
B. Greatest contribution
C. Accomplishment of perfection in their work
D. Life's most significant contributions

Ahernandez18 · **Reply #1 on:** Jul 8, 2018

Answer to Question 1

ANS: C

Feedback
A Incorrect because interviewing nurses from other hospitals may be helpful but generally will not be as effective because the nurses are from another organization and operate under different policies.
B Incorrect because patient satisfaction le-vels are only a part of the evaluation.
C Correct because self-evaluation is the most effective.
D Incorrect because there is no reflective test.

Answer to Question 2

ANS: A

Feedback
A Correct because it is the little things that help us achieve excellence.
B Incorrect because the little things are only part of one's work and all components are important.
C Incorrect because no one can achieve per-fection all of the time or even some of the time.
D Incorrect because the little things are part of the whole package that constitutes ex-cellence.