Why does a health care organization maintain a current ...

[Sufayan.ah]

Why does a health care organization maintain a current demographic, cultural, and epidemiological profile of the patients receiving care in the hospital?
 
  1. Ensure grievances are resolved.
  2. Plan and implement culturally and linguistically appropriate services.
  3. Plan for culturally appropriate continuing education for the staff.
  4. Develop partnerships with community members.

Question 2

A health care organization is incorporating culturally and linguistically appropriate services into the strategic plan. In which areas of the plan will these services be reflected? Select all that apply:
 
  1. Goals
  2. Policies
  3. Operational plans
  4. Management accountability
  5. Internal audits

[marict]

Answer to Question 1

2
Explanation: 1. Maintaining a current demographic, cultural, and epidemiological profile of the patients receiving care in the hospital does not ensure that grievances are resolved. The health care organization must ensure that the grievance process is culturally and linguistically sensitive and capable of resolving cross-cultural conflicts.
2. Healthcare organizations should maintain a current demographic, cultural, and epidemiological profile of the community to accurately plan for and implement services that respond to the cultural and linguistic characteristics of the service area.
3. Maintaining a current demographic, cultural, and epidemiological profile of the patients receiving care in the hospital is not done to plan for culturally appropriate continuing education for staff. Planning for ongoing education and training in culturally and linguistically appropriate services would be based on the patient demographic, but not on the epidemiological profile of the community.
4. Maintaining a current demographic, cultural, and epidemiological profile of the patients receiving care in the hospital is not done to develop partnerships with community members. Partnerships with communities are used to facilitate community and patient involvement when designing and implementing culturally and linguistically appropriate service-related activities.

Answer to Question 2

1, 2, 3, 4
Explanation: 1. To support cultural and linguistically appropriate services, a health care organization needs to outline clear goals in the strategic plan.
2. To support cultural and linguistically appropriate services, a health care organization needs to outline policies within the strategic plan.
3. A health care organization needs to outline operational plans to support cultural and linguistically appropriate services within the strategic plan.
4. A health care organization needs to identify management accountability for cultural and linguistically appropriate services within the strategic plan.
5. Internal audits are used to evaluate culturally and linguistically appropriate services within a health care organization.

[Sufayan.ah]

Thank you

[marict]

No problemo