Author Question: A study of people's encounters with public bureaucracies found: A. a majority of the people were ... (Read 621 times)

Collmarie · **on:** Jul 9, 2018

A study of people's encounters with public bureaucracies found:

A. a majority of the people were very dissatisfied with the bureaucracy.
B. a majority expressed confidence that the bureaucracy in general treated people satisfactorily.
C. a majority expressed satisfaction with their own encounters with the bureaucracy.
D. a majority thought that government offices treated most people favorably.

Question 2

Although interest groups are representative of a democracy, the representatives of interest groups often draw their membership from __________ and so reflect their biases.

a. every level of society
b. elite levels of society
c. the government
d. academia