Author Question: What are two components that are crucial to the effectiveness of a total quality management ... (Read 51 times)

Garrulous

  • Hero Member
  • *****
  • Posts: 686
What are two components that are crucial to the effectiveness of a total quality management program?

Question 2

In the context of goal setting in an organization, which of the following goals can be categorized as a weak goal?
 A) Reducing delinquent accounts to no more than 1 percent of the total by the next quarter
  B) Introducing a new product for each quarter
  C) Increasing the company's market share
  D) Becoming the 1 or 2 brand in each market by the end of the year 2015



Chou

  • Sr. Member
  • ****
  • Posts: 335
Answer to Question 1

Two critical factors that influence the effectiveness of a TQM program are top management's commitment to the program by treating quality improvement as a top priority and the coordination of specific elements of the program so that they work in harmony with each other.

Answer to Question 2

C



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
 

Did you know?

Drug abusers experience the following scenario: The pleasure given by their drug (or drugs) of choice is so strong that it is difficult to eradicate even after years of staying away from the substances involved. Certain triggers may cause a drug abuser to relapse. Research shows that long-term drug abuse results in significant changes in brain function that persist long after an individual stops using drugs. It is most important to realize that the same is true of not just illegal substances but alcohol and tobacco as well.

Did you know?

Cutaneous mucormycosis is a rare fungal infection that has been fatal in at least 29% of cases, and in as many as 83% of cases, depending on the patient's health prior to infection. It has occurred often after natural disasters such as tornados, and early treatment is essential.

Did you know?

The National Institutes of Health have supported research into acupuncture. This has shown that acupuncture significantly reduced pain associated with osteoarthritis of the knee, when used as a complement to conventional therapies.

Did you know?

Atropine was named after the Greek goddess Atropos, the oldest and ugliest of the three sisters known as the Fates, who controlled the destiny of men.

Did you know?

After 5 years of being diagnosed with rheumatoid arthritis, one every three patients will no longer be able to work.

For a complete list of videos, visit our video library