An auto manufacturer increased its effectiveness by implementing total quality management (TQM). Many other companies have intentionally imitated this manufacturer in order to increase their effectiveness. This is an example of ________ isomorphism.
A) coercive
B) mimetic
C) normative
D) natural
Question 2
Which of the following corporate-level strategies is most likely to have the lowest bureaucratic costs?
A) related diversification
B) forward vertical integration
C) unrelated diversification
D) backward vertical integration
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