Author Question: Order takers handle repeat sales in ways that maintain positive relationships with customers. ... (Read 93 times)

dbose · **on:** Jul 14, 2018

Order takers handle repeat sales in ways that maintain positive relationships with customers.

Indicate whether the statement is true or false

Question 2

Periodically, employees at Southwest Airlines complete satisfaction surveys that management uses to improve employee job satisfaction. This is an example of
A) job analysis.
B) employee relations.
C) human resources planning.
D) performance appraisal.
E) employee communication programs.