Author Question: Perspective-taking is a vital skill if you want to communicate effectively. When deciding how to ... (Read 45 times)

theo

  • Hero Member
  • *****
  • Posts: 698
Perspective-taking is a vital skill if you want to communicate effectively. When deciding how to phrase a message, you need to consider the following, except one. Which one?
 
  a. What the receiver already knows about the issue at hand
  b. The receiver's perspective
  c. the amount of redundancy in the message
  d. what further information the receiver needs or wants

Question 2

Shannon has not learnt how to express her feelings effectively. This can lead to the following problems except
 
  a. Selective perception
  b. Biased judgment
  c. Diagnosis and conflict resolution
  d. Relationship problems



dmurph1496

  • Sr. Member
  • ****
  • Posts: 343
Answer to Question 1

c. the amount of redundancy in the message

Answer to Question 2

c. Diagnosis and conflict resolution



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question


 

Did you know?

In inpatient settings, adverse drug events account for an estimated one in three of all hospital adverse events. They affect approximately 2 million hospital stays every year, and prolong hospital stays by between one and five days.

Did you know?

About 600,000 particles of skin are shed every hour by each human. If you live to age 70 years, you have shed 105 pounds of dead skin.

Did you know?

Throughout history, plants containing cardiac steroids have been used as heart drugs and as poisons (e.g., in arrows used in combat), emetics, and diuretics.

Did you know?

Acetaminophen (Tylenol) in overdose can seriously damage the liver. It should never be taken by people who use alcohol heavily; it can result in severe liver damage and even a condition requiring a liver transplant.

Did you know?

Glaucoma is a leading cause of blindness. As of yet, there is no cure. Everyone is at risk, and there may be no warning signs. It is six to eight times more common in African Americans than in whites. The best and most effective way to detect glaucoma is to receive a dilated eye examination.

For a complete list of videos, visit our video library