Author Question: The following are examples of how an RN might serve as an advocate except: a. the RN promotes the ... (Read 80 times)

anjilletteb · **on:** Jul 17, 2018

The following are examples of how an RN might serve as an advocate except:

a. the RN promotes the patient's decisions in a nonjudgmental manner.
b. the RN can help write down questions for the patient to refer to when the physi-cian comes by again.
c. the RN assesses the patient's understanding of the plan of care.
d. the RN tells the patient which advice the physician gave to follow and which to ignore.

Question 2

A type of collaborative conflict resolution occurs when the parties come together to decide on mutual goals, design interventions to meet these goals, and work together to evaluate the out-comes.

What is another name for this type of conflict resolution? a. Competition resolution
b. Win-win resolution
c. Sacrifice resolution
d. Active resolution

zogaridan · **Reply #1 on:** Jul 17, 2018

Answer to Question 1

D
Although the RN can help interpret for the patient what the physician is saying, the RN does not suggest ignoring physician advice.

Answer to Question 2

B
Setting up a win-win situation requires a collaborative method of conflict resolution. The two opposing parties come together to decide on mutual goals, design interventions to meet these goals, and work together to evaluate the outcomes. Because the parties agree on how to deal with the situation, all parties involved have a sense of ownership and will generally work together to achieve the best outcome for all. Engaging in collaborative steps to resolve conflict may assist the RN in managing conflicts that threaten to derail the team and ultimately impede patient care.