A nursing student has complimented an elderly female client on her elaborate diamond ring. The client replies, That was a gift from my late husband. He was a wonderful man.
The client then pauses and the nursing student notices a tear in her eye. Which of the following actions best demonstrates empathy?
A) Tell the client, I'll give you some privacy and quietly leave the room.
B) Ask the client, Are you feeling sad because your husband died recently?
C) Stay silent for a moment and allow the client to gather her thoughts.
D) Ask the client if she would like to have a visit from the chaplain or a counselor.
Question 2
A nurse has given a nursing student detailed instructions on how best to safely mobilize a particular patient. After listening carefully to the nurse's explanation, what should the student do next?
A) Briefly restate the instructions to confirm understanding
B) Ask the nurse as many questions as possible about the instructions
C) Leave and go and apply the instructions as quickly as possible
D) Confirm with the instructor that the nurse's instructions are correct
Communicating Effectively with the Elderly
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