What LPN/LVN charge nurse behavior will best accomplish the goal of promoting team building?
a. Using I statements exclusively when talking about the unit's mission and goals
b. Never using rewards to change nursing assistant behaviors, because this strategy is manipulative
c. Assuming each nursing assistant is fully informed about the unit's mission and goals
d. Encouraging politeness, cooperation, respect, and trust
Question 2
The LPN/LVN charge nurse asks the nurse manager, How can I motivate the nursing assistants on my shift? The best answer would be
a. Motivation is an inner force. You can't motivate someone else, but understanding the things that are important to workers can be helpful.
b. Encouragement is the only way. If you praise and encourage the workers, you will have them eating out of your hand and doing their best.
c. Money is the only thing that motivates workers. Since you can't set a higher salary, you can't change their motivation.
d. Communicate Communicate Communicate Be clear and specific. Spell things out. Give the impression that you know what you're talking about at all times.
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