Answer to Question 1
A
Primary care promotes mental health and reduces mental illness to decrease the incidence of crisis. It
includes early recognition of potential problems, teaching an individual specific skills to handle
stress, and environmental manipulation to decrease the negative effects of stress. Secondary care
provides intervention during an acute crisis. Tertiary care provides support for those recovering from
a disabling mental state. Quaternary care does not exist.
Answer to Question 2
C
The client is experiencing a crisis. Crisis stabilization, undertaken by the case manager who knows
the client, can undoubtedly avert an unnecessary hospitalization. Options A and B carelessly uses
scarce resources. Option D may prompt the client to feign symptoms.