A nurse has just graduated from nursing school and has been hired ...

[soccerdreamer_17]

A nurse has just graduated from nursing school and has been hired on a mental health unit.
 
  The nurse wants to practice good communication skills with clients but knows that a mistake made by many new nurses in trying to communicate effectively involves: a. Focusing
  b. Parroting
  c. Restating
  d. Clarifying

Question 2

A new nurse is reviewing the various types of groups available on her new unit. One group adds new members as others leave. She recognizes this type of group as a(n) ________ group.
 
  a. open
  b. closed
  c. homogenous
  d. heterogeneous

[abctaiwan]

Answer to Question 1

B
Parroting is the extreme form of the therapeutic communication skill of restating. It becomes very annoying to clients when the nurse continually repeats the client's statements in an attempt to show understanding of the client's message. The other options are therapeutic communication skills.

Answer to Question 2

A
An open group is a group that adds members throughout the life of the group as other members leave and as more persons who would benefit from the group become available. A closed group does not add new members; the membership is established at the beginning and, except for the occasional losses as some members leave, does not change thereafter. A homogenous group includes members who are similar, and a heterogeneous group includes dissimilar members; not enough data are provided here to determine which applies in this case.