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Author Question: The Hawthorne effect shows A) the importance of quality control circles. B) that middle ... (Read 87 times)

tiffannnnyyyyyy

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The Hawthorne effect shows
 
  A) the importance of quality control circles.
 
  B) that middle managers are affected by the satisfaction and dissatisfaction of the workers they supervise.
 
  C) attention and recognition can enhance worker productivity and motivation.
 
  D) trade-offs have to be made between productivity and quality of work life.

Question 2

Polygraph tests
 
  A) are extraordinarily accurate.
 
  B) cannot be beaten when properly administered.
 
  C) can produce false positives.
 
  D) are reliable because lying always triggers an involuntary response that truth telling does not.



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nhea

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Answer to Question 1

C

Answer to Question 2

C




nhea

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