If you locate an additional problem or pending problem with a ...

[vicotolentino]

If you locate an additional problem or pending problem with a customer's system and they choose not to have you provide that repair, what should you do?
 
  What will be an ideal response?

Question 2

Explain how a reheat system operates.
 
  What will be an ideal response?

[Kedrick2014]

Answer to Question 1

Note that on the customer's invoice as part of your service call record keeping.

Answer to Question 2

The air is cooled to the dewpoint in order to dehumidify it, and then reheated to offset the undesired effect of overcooling. The air leaves with a lower relative humidity. Essentially both the air conditioning and heat are operating at the same time.

[vicotolentino]

Excellent

[hramirez205]

Thanks for the timely response, appreciate it