Lots of times complaining callers who question the callers' ...

[penguins]

Lots of times complaining callers who question the callers' credentials are really wondering whether they can trust the worker.
 
  Indicate whether the statement is true or false

Question 2

Reflective practice involves thinking about both your reasons for entering crisis and disaster work, as well as your actions during a crisis response, and how that response could be improved.
 
  Indicate whether the statement is true or false

[fwbard]

Answer to Question 1

True

Answer to Question 2

True

[penguins]

Gracias!

[shewald78]

Excellent