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Author Question: According to studies, which of the following makes two-thirds of telephone callers angry? A) Having ... (Read 62 times)

vinney12

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on: Jun 25, 2018
According to studies, which of the following makes two-thirds of telephone callers angry?
 A) Having to repeat themselves
  B) Leaving a message
  C) Being put on hold
  D) Talking slowly

Question 2

Essential office equipment includes a calculator to use in preparing bank deposits, posting charges and payments, or to add totals on an order form.
 
 Indicate whether the statement is true or false


mcarey591

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Reply #1 on: Jun 25, 2018
Answer to Question 1

C

Answer to Question 2

True


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