This topic contains a solution. Click here to go to the answer

Author Question: A client tells you the following: I started my new job and right away, my boss starts giving me a ... (Read 111 times)

joesmith1212

  • Hero Member
  • *****
  • Posts: 549
A client tells you the following: I started my new job and right away, my boss starts giving me a hard time. I bet he is an unhappy and angry person. You know, when he hired me I had a sense he was unhappy. He told me that he was going on a business trip and that I would be unsupervised for the next two weeks. You notice that almost none of this communication has to do with the client. According to Egan, one useful way to think about this communication is ____.
 
  A. to conclude that the client is actually the one who is unhappy and angry
  B. to wonder about what the client is leaving out
  C. to conclude that the client has a hard time fitting into new situations
  D. to consider the symbolic meaning of boss

Question 2

How can helpers best avoid informational overload?
 
  A. By identifying key messages and feelings
  B. By taking notes
  C. By asking the client to focus only on what is most important
  D. By gently and respectfully asking the client to refrain from speaking too much



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

todom5090

  • Sr. Member
  • ****
  • Posts: 328
Answer to Question 1

ANS: B

Answer to Question 2

ANS: A




joesmith1212

  • Member
  • Posts: 549
Reply 2 on: Jul 30, 2018
:D TYSM


komodo7

  • Member
  • Posts: 322
Reply 3 on: Yesterday
Gracias!

 

Did you know?

The Centers for Disease Control and Prevention (CDC) was originally known as the Communicable Disease Center, which was formed to fight malaria. It was originally headquartered in Atlanta, Georgia, since the Southern states faced the worst threat from malaria.

Did you know?

The average adult has about 21 square feet of skin.

Did you know?

There are more nerve cells in one human brain than there are stars in the Milky Way.

Did you know?

An identified risk factor for osteoporosis is the intake of excessive amounts of vitamin A. Dietary intake of approximately double the recommended daily amount of vitamin A, by women, has been shown to reduce bone mineral density and increase the chances for hip fractures compared with women who consumed the recommended daily amount (or less) of vitamin A.

Did you know?

Signs and symptoms that may signify an eye tumor include general blurred vision, bulging eye(s), double vision, a sensation of a foreign body in the eye(s), iris defects, limited ability to move the eyelid(s), limited ability to move the eye(s), pain or discomfort in or around the eyes or eyelids, red or pink eyes, white or cloud spots on the eye(s), colored spots on the eyelid(s), swelling around the eyes, swollen eyelid(s), and general vision loss.

For a complete list of videos, visit our video library