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Author Question: Which of the following is NOT an emotional word? A) Angry B) Excited C) Joyful D) ... (Read 107 times)

Capo

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on: Jul 31, 2018
Which of the following is NOT an emotional word?
 
  A) Angry
  B) Excited
  C) Joyful
  D) Considerate

Question 2

The effective salesperson:
 
  A) wisely ignores the feelings of her or his clients.
  B) carefully observes emotions so he or she can optimize sales.
  C) will note the feelings of clients and may regularly reflect them back.
  D) none of these


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macybarnes

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Reply #1 on: Jul 31, 2018
Answer to Question 1

D

Answer to Question 2

B


Capo

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Reply #2 on: Jul 31, 2018
Both answers were spot on, thank you once again


macybarnes

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Reply #3 on: Jul 31, 2018
Great! Please up vote :D


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