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Author Question: Which of the following is NOT an emotional word? A) Angry B) Excited C) Joyful D) ... (Read 68 times)

Capo

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Which of the following is NOT an emotional word?
 
  A) Angry
  B) Excited
  C) Joyful
  D) Considerate

Question 2

The effective salesperson:
 
  A) wisely ignores the feelings of her or his clients.
  B) carefully observes emotions so he or she can optimize sales.
  C) will note the feelings of clients and may regularly reflect them back.
  D) none of these



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macybarnes

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Answer to Question 1

D

Answer to Question 2

B



Capo

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Both answers were spot on, thank you once again



macybarnes

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