Open-ended questions a. encourage the students to continue to ...

[sjones]

Open-ended questions
 
  a. encourage the students to continue to share their feelings.
  b. will add or subtract to the students message.
  c. are usually directive.
  d. seek understanding.

Question 2

One of the most common mistakes in listening is
 
  a. to think about what you want to say.
  b. interrupting the speaker so you can speak.
  c. making impulsive judgments about the persons feelings.
  d. all of the above.

[tkempin]

Answer to Question 1

Answer: a.

Answer to Question 2

Answer: d.

[sjones]

TYSM

[ebonylittles]

Gracias!