Author Question: Open-ended questions a. encourage the students to continue to share their feelings. b. will add ... (Read 83 times)

sjones · **on:** Jul 31, 2018

Open-ended questions

a. encourage the students to continue to share their feelings.
b. will add or subtract to the students message.
c. are usually directive.
d. seek understanding.

Question 2

One of the most common mistakes in listening is

a. to think about what you want to say.
b. interrupting the speaker so you can speak.
c. making impulsive judgments about the persons feelings.
d. all of the above.