A process improvement tool that provides a graphical record of process improvement efforts over a period of time is termed a ________.
A) pareto analysis
B) plan-do-check-act cycle
C) control chart
D) fishbone diagram
Question 2
________ is a process that reduces volume of waste in the landfill by decomposing waste into soil-like material?
A) Compacting
B) Composting
C) Incineration
D) Pulping