Describe the four tasks in the position analysis process. What ...

[Metfan725]

Describe the four tasks in the position analysis process.
 
  What will be an ideal response?

Question 2

What is the purpose of managers identifying standards of guest service and hospitality?
 
  a. To categorize internal customers
  b. To categorize external customers
  c. To define positive moments of truth
  d. To define achievable levels of profit

[nanny]

Answer to Question 1

A position analysis identifies each task of a position and explains how it should be done. A task list specifies all tasks of a job and focuses on the activities an employee must be able to do. A task breakdown tells how each task should be done. Performance standards specify the required quality and quantity outputs that define the correct way to perform a task. A job description indicates the tasks a person must be able to perform along with other important information.

Answer to Question 2

C

[Metfan725]

Thanks

[nanny]

Welcome