The following are all reasons why a practitioner may misunderstand a client EXCEPT:
A) she/he may misinterpret the client's words.
B) she/he may lack knowledge about the client's culture.
C) she/he may be influenced by personal biases and prejudices.
D) the client may have a psychotic disorder that makes him/her illogical.
Question 2
Listening involves all of the following EXCEPT:
A) developing your own thoughts and conceptualizations of the client while the client is speaking.
B) noticing the client's communication style.
C) noticing pauses, silence and changes in usual patterns of speech.
D) resisting the temptation to talk to fill the silences.