Answer to Question 1
Yes, for a few reasons, including:
a) If more customers are brought into the restaurant, the kitchen would be directly impacted because it is responsible for feeding those customers (which takes a variety of activities like purchasing raw ingredients, scheduling cooks, producing food, and controlling food quality).
b) If more customers are enticed to purchase certain dishes, the kitchen would have to plan for and produce those dishes.
Answer to Question 2
Because once the original bottleneck of a system is alleviated, another process could become a new bottleneck. For example, adding another server to a restaurant increases the number of diners that can be served by 20. However, suppose the kitchen can only handle a 15 increase in business with its current equipment. Capacity would not be doubled with the addition of another server because another bottleneck would developed.
