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Author Question: Why has customer service traditionally been kept separate from the public relations department at ... (Read 105 times)

Tirant22

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Why has customer service traditionally been kept separate from the public relations department at most companies?
 
  A) Customer service is a complex specialty of its own.
  B) Public relations professionals are better trained in media relations.
  C) The two disciplines are too different to work together.
  D) It generates too many internal turf battles.
  E) It does not make sense; the two functions should be combined.

Question 2

In the United States, which government agency regulates truth in advertising?
 
  A) National Highway Traffic Safety Administration
  B) Federal Trade Commission
  C) Securities and Exchange Commission
  D) Food and Drug Administration
  E) Alcohol, Tobacco, and Firearms


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ryhom

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Tirant22

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Reply 2 on: Aug 11, 2018
Great answer, keep it coming :)


dreamfighter72

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Reply 3 on: Yesterday
Thanks for the timely response, appreciate it

 

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