Author Question: Appropriate email customer service skills include: a. designating specific times during the day to ... (Read 182 times)

RODY.ELKHALIL

  • Hero Member
  • *****
  • Posts: 591
Appropriate email customer service skills include:
 a. designating specific times during the day to check and answer email messages.
  b. answering only messages to which you can provide a positive answer.
 c. checking your messages only once per day.
 d. Both A and B

Question 2

When indexing names for an alphabetic filing system, symbols are spelled out in full.
 a. True
  b. False
 Indicate whether the statement is true or false



sarajane1989

  • Sr. Member
  • ****
  • Posts: 296
Answer to Question 1

a

Answer to Question 2

True



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
 

Did you know?

The modern decimal position system was the invention of the Hindus (around 800 AD), involving the placing of numerals to indicate their value (units, tens, hundreds, and so on).

Did you know?

Oxytocin is recommended only for pregnancies that have a medical reason for inducing labor (such as eclampsia) and is not recommended for elective procedures or for making the birthing process more convenient.

Did you know?

Acute bronchitis is an inflammation of the breathing tubes (bronchi), which causes increased mucus production and other changes. It is usually caused by bacteria or viruses, can be serious in people who have pulmonary or cardiac diseases, and can lead to pneumonia.

Did you know?

Always store hazardous household chemicals in their original containers out of reach of children. These include bleach, paint, strippers and products containing turpentine, garden chemicals, oven cleaners, fondue fuels, nail polish, and nail polish remover.

Did you know?

Pubic lice (crabs) are usually spread through sexual contact. You cannot catch them by using a public toilet.

For a complete list of videos, visit our video library