Author Question: Appropriate email customer service skills include: a. designating specific times during the day to ... (Read 154 times)

RODY.ELKHALIL

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Appropriate email customer service skills include:
 a. designating specific times during the day to check and answer email messages.
  b. answering only messages to which you can provide a positive answer.
 c. checking your messages only once per day.
 d. Both A and B

Question 2

When indexing names for an alphabetic filing system, symbols are spelled out in full.
 a. True
  b. False
 Indicate whether the statement is true or false



sarajane1989

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Answer to Question 1

a

Answer to Question 2

True



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