Author Question: Appropriate email customer service skills include: a. designating specific times during the day to ... (Read 185 times)

RODY.ELKHALIL

  • Hero Member
  • *****
  • Posts: 591
Appropriate email customer service skills include:
 a. designating specific times during the day to check and answer email messages.
  b. answering only messages to which you can provide a positive answer.
 c. checking your messages only once per day.
 d. Both A and B

Question 2

When indexing names for an alphabetic filing system, symbols are spelled out in full.
 a. True
  b. False
 Indicate whether the statement is true or false



sarajane1989

  • Sr. Member
  • ****
  • Posts: 296
Answer to Question 1

a

Answer to Question 2

True



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
 

Did you know?

Congestive heart failure is a serious disorder that carries a reduced life expectancy. Heart failure is usually a chronic illness, and it may worsen with infection or other physical stressors.

Did you know?

When blood is exposed to air, it clots. Heparin allows the blood to come in direct contact with air without clotting.

Did you know?

More than 50% of American adults have oral herpes, which is commonly known as "cold sores" or "fever blisters." The herpes virus can be active on the skin surface without showing any signs or causing any symptoms.

Did you know?

Eating food that has been cooked with poppy seeds may cause you to fail a drug screening test, because the seeds contain enough opiate alkaloids to register as a positive.

Did you know?

Asthma cases in Americans are about 75% higher today than they were in 1980.

For a complete list of videos, visit our video library