Author Question: Administrative assistant is one of the largest occupations in the United States. a. True b. False ... (Read 43 times)

casperchen82 · **on:** Aug 22, 2018

Administrative assistant is one of the largest occupations in the United States.
a. True
b. False
Indicate whether the statement is true or false

Question 2

Explain what it means to demonstrate effective telephone techniques.

What will be an ideal response?

HandsomeMarc · **Reply #1 on:** Aug 22, 2018

Answer to Question 1

True

Answer to Question 2

To demonstrate effective telephone techniques, an office professional must be courteous, be considerate when using
speaker phones, handle angry callers in an appropriate, positive way, return telephone calls promptly, check
messages frequently, and avoid telephone tag.