Administrative assistant is one of the largest occupations in the ...

[casperchen82]

Administrative assistant is one of the largest occupations in the United States.
 a. True
  b. False
 Indicate whether the statement is true or false

Question 2

Explain what it means to demonstrate effective telephone techniques.
 
  What will be an ideal response?

[HandsomeMarc]

Answer to Question 1

True

Answer to Question 2

To demonstrate effective telephone techniques, an office professional must be courteous, be considerate when using
speaker phones, handle angry callers in an appropriate, positive way, return telephone calls promptly, check
messages frequently, and avoid telephone tag.

[casperchen82]

Excellent

[atrochim]

Thanks for the timely response, appreciate it