This topic contains a solution. Click here to go to the answer

Author Question: What does not need to be considered before you make a call? a. Who you are calling. b. The ... (Read 61 times)

mpobi80

  • Hero Member
  • *****
  • Posts: 519
What does not need to be considered before you make a call?
 
  a. Who you are calling.
  b. The purpose of your call.
  c. The best time to call.
  d. A brief joke to help with the introduction.

Question 2

Which of the following is not an active listening word that will let your caller know you are listening?
 
  a. What?
  b. Yes.
  c. I see.
  d. Great.



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

britb2u

  • Sr. Member
  • ****
  • Posts: 331
Answer to Question 1

D

Answer to Question 2

A




mpobi80

  • Member
  • Posts: 519
Reply 2 on: Aug 22, 2018
YES! Correct, THANKS for helping me on my review


amynguyen1221

  • Member
  • Posts: 355
Reply 3 on: Yesterday
:D TYSM

 

Did you know?

Eating food that has been cooked with poppy seeds may cause you to fail a drug screening test, because the seeds contain enough opiate alkaloids to register as a positive.

Did you know?

According to research, pregnant women tend to eat more if carrying a baby boy. Male fetuses may secrete a chemical that stimulates their mothers to step up her energy intake.

Did you know?

Opium has influenced much of the world's most popular literature. The following authors were all opium users, of varying degrees: Lewis Carroll, Charles, Dickens, Arthur Conan Doyle, and Oscar Wilde.

Did you know?

There are over 65,000 known species of protozoa. About 10,000 species are parasitic.

Did you know?

A serious new warning has been established for pregnant women against taking ACE inhibitors during pregnancy. In the study, the risk of major birth defects in children whose mothers took ACE inhibitors during the first trimester was nearly three times higher than in children whose mothers didn't take ACE inhibitors. Physicians can prescribe alternative medications for pregnant women who have symptoms of high blood pressure.

For a complete list of videos, visit our video library