« previous next »

Author Question: If you are in a peer's office and you answer the phone, it is inappropriate to say: a. Who's ... (Read 80 times)

rayancarla1

  • Hero Member
  • *****
  • Posts: 571
on: Aug 22, 2018
If you are in a peer's office and you answer the phone, it is inappropriate to say:
 
  a. Who's calling, please?
  b. This is _____. How may I help you?
  c. This is _____. I'm answering the phone for ____.
  d. She is in a meeting; how may I help you?

Question 2

In the unlikely event you reach an office professional (instead of a voice mail of the person you are calling), how should you address the person?
 
  a. Ask for the person you are calling for.
  b. Ask for the person's extension without offering any other information.
  c. Ask for the person you are calling for, state your name and purpose for calling.
  d. Ask for the person you are calling for, and state your name.


efwsefaw

  • Sr. Member
  • ****
  • Posts: 351
Reply #1 on: Aug 22, 2018
Answer to Question 1

A

Answer to Question 2

D


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
« previous next »
 

Did you know?

The human body's pharmacokinetics are quite varied. Our hair holds onto drugs longer than our urine, blood, or saliva. For example, alcohol can be detected in the hair for up to 90 days after it was consumed. The same is true for marijuana, cocaine, ecstasy, heroin, methamphetamine, and nicotine.

Did you know?

More than 2,500 barbiturates have been synthesized. At the height of their popularity, about 50 were marketed for human use.

Did you know?

As the western states of America were settled, pioneers often had to drink rancid water from ponds and other sources. This often resulted in chronic diarrhea, causing many cases of dehydration and death that could have been avoided if clean water had been available.

Did you know?

Side effects from substance abuse include nausea, dehydration, reduced productivitiy, and dependence. Though these effects usually worsen over time, the constant need for the substance often overcomes rational thinking.

Did you know?

Critical care patients are twice as likely to receive the wrong medication. Of these errors, 20% are life-threatening, and 42% require additional life-sustaining treatments.

Phone charging Phone charging
Martin Van Buren, sitting uncomfortably for this engraving, would eventually ascend to the presidenc Martin Van Buren, sitting uncomfortably for this engraving, would eventually ascend to the presidenc
A medical office requires teamwork. A medical office requires teamwork.
Treatment for Shock in the Medical Office Treatment for Shock in the Medical Office
Anti-Anxiety Drugs Used in the Dental Office Anti-Anxiety Drugs Used in the Dental Office
Peer group activity of adolescents Peer group activity of adolescents
Video: Transmission Across a Synapse

For a complete list of videos, visit our video library