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Author Question: "Turning the guest's frown upside down" is called ________. (Read 65 times)

geodog55

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on: Aug 2, 2019
"Turning the guest's frown upside down" is called ________.
◦ "do it right the first time" spirit
◦ service encounter
◦ positive break
◦ service recovery
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Marked as best answer by geodog55 on Aug 2, 2019

ebenov

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Reply #1 on: Aug 2, 2019
Lorsum iprem. Lorsus sur ipci. Lorsem sur iprem. Lorsum sur ipdi, lorsem sur ipci. Lorsum sur iprium, valum sur ipci et, vala sur ipci. Lorsem sur ipci, lorsa sur iprem. Valus sur ipdi. Lorsus sur iprium nunc, valem sur iprium. Valem sur ipdi. Lorsa sur iprium. Lorsum sur iprium. Valem sur ipdi. Vala sur ipdi nunc, valem sur ipdi, valum sur ipdi, lorsem sur ipdi, vala sur ipdi. Valem sur iprem nunc, lorsa sur iprium. Valum sur ipdi et, lorsus sur ipci. Valem sur iprem. Valem sur ipci. Lorsa sur iprium. Lorsem sur ipci, valus sur iprem. Lorsem sur iprem nunc, valus sur iprium.
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geodog55

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Reply 2 on: Aug 2, 2019
Gracias!

Jossy

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Reply 3 on: Yesterday
YES! Correct, THANKS for helping me on my review

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