MBO (Scenario)Kay was excited. She had just returned from a ...

[Anajune7]

MBO (Scenario)
Kay was excited. She had just returned from a manager's retreat where MBO was discussed. MBO had never been used in her organization before, and Kay was enthusiastic about implementing it in her department. She received permission from her manager, the division head, who vaguely remembered learning about MBO in university several years earlier. Kay looked over the information she had received but was still confused about who was to choose the goals for the employees. However, she knew that once the goals were chosen they needed to be specific and have explicit time periods attached. Even though it would take a lot of work to implement the program, Kay was confident that MBO would prove to be very beneficial to the organization.


Who should develop the employees' goals for the MBO program?
◦ Kay and the employees
◦ the employees
◦ Kay and the division head
◦ Kay
◦ the division head

[batool]

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[mynx]

MBO (Scenario)
Kay was excited. She had just returned from a manager's retreat where MBO was discussed. MBO had never been used in her organization before, and Kay was enthusiastic about implementing it in her department. She received permission from her manager, the division head, who vaguely remembered learning about MBO in university several years earlier. Kay looked over the information she had received but was still confused about who was to choose the goals for the employees. However, she knew that once the goals were chosen they needed to be specific and have explicit time periods attached. Even though it would take a lot of work to implement the program, Kay was confident that MBO would prove to be very beneficial to the organization.


Kay knew that the goals established for the MBO program should ________ employees, rather than ________ them.
◦ control; punish
◦ punish; reinforce
◦ reward; motivate
◦ innovate; reward
◦ motivate; control

[Madisongo23]

motivate; control

[tatyanajohnson]

MBO (Scenario)
Kay was excited. She had just returned from a manager's retreat where MBO was discussed. MBO had never been used in her organization before, and Kay was enthusiastic about implementing it in her department. She received permission from her manager, the division head, who vaguely remembered learning about MBO in university several years earlier. Kay looked over the information she had received but was still confused about who was to choose the goals for the employees. However, she knew that once the goals were chosen they needed to be specific and have explicit time periods attached. Even though it would take a lot of work to implement the program, Kay was confident that MBO would prove to be very beneficial to the organization.


Based on Kay's observations about effective goal setting, which of the following is an appropriate goal for a MBO program?
◦ decrease waste by the end of the year
◦ reduce product defects by 1 percent
◦ decrease personnel costs
◦ increase productivity by 5 percent
◦ increase sales by 5 percent over the next three months

[jesse.fleming]

increase sales by 5 percent over the next three months

[Jramos095]

MBO (Scenario)
Kay was excited. She had just returned from a manager's retreat where MBO was discussed. MBO had never been used in her organization before, and Kay was enthusiastic about implementing it in her department. She received permission from her manager, the division head, who vaguely remembered learning about MBO in university several years earlier. Kay looked over the information she had received but was still confused about who was to choose the goals for the employees. However, she knew that once the goals were chosen they needed to be specific and have explicit time periods attached. Even though it would take a lot of work to implement the program, Kay was confident that MBO would prove to be very beneficial to the organization.


However, Kay was also aware that a potential problem of MBO is that ________.
◦ employees may not be as committed to achieving their new goals
◦ it may not be as effective in dynamic environments
◦ it can cause excessive increases in organizational productivity
◦ it uses goals primarily to control employees
◦ it requires new goals to be set every few weeks

[josephsuarez]

it may not be as effective in dynamic environments