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Author Question: Ten samples of a process measuring the number of returns per 100 receipts were taken for a local ... (Read 43 times)

debasdf

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Question 1

Which of the following is true about cutting costs at Canada Bankers Life Assurance Company?
◦ Wastage decreased.
◦ They outsourced their call centre.
◦ Customer service improved.
◦ Quality metrics showed improvements.
◦ Customer satisfaction increased.

Question 2

Ten samples of a process measuring the number of returns per 100 receipts were taken for a local retail store. The number of returns were 10, 9, 11, 7, 3, 12, 8, 4, 6, 11. Find the standard deviation of the sampling distribution. (Hint- Use p-bar formula)
◦ .0273
◦ 8.1
◦ .0863
◦ There is not enough information.
◦ .081


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Marked as best answer by debasdf on Dec 3, 2019

whitcassie

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debasdf

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Reply 2 on: Dec 3, 2019
Gracias!


helenmarkerine

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Reply 3 on: Yesterday
Excellent

 

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