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Author Question: People in an organization who are responsible for articulating a value proposition are: (Read 91 times)

tiffannnnyyyyyy

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Question 1

When customers are in the "zone of indifference" they:
◦ feel they are being treated unfairly or differently from others.
◦ are not feeling any particular dissatisfaction.
◦ may be generally satisfied but not necessarily motivated to become loyal customers.
◦ Both B and C are correct.

Question 2

People in an organization who are responsible for articulating a value proposition are:
◦ middle managers.
◦ top leaders (owners or executives).
◦ employees at all levels.
◦ Both A and B.


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Marked as best answer by tiffannnnyyyyyy on Mar 30, 2020

ju

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tiffannnnyyyyyy

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Reply 2 on: Mar 30, 2020
YES! Correct, THANKS for helping me on my review


strudel15

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Reply 3 on: Yesterday
:D TYSM

 

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