This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: People are more likely to recall a satisfactory customer experience than a poor one. (Read 131 times)

rachel9

  • Sr. Member
  • ****
  • Posts: 495
on: Mar 30, 2020

Question 1

Many visuals or unnecessary sound effects in a company Web site (a turnoff that one blogger calls "design overkill") are likely to turn off customers and diminish the value of the site.
◦ true
◦ false

Question 2

People are more likely to recall a satisfactory customer experience than a poor one.
◦ true
◦ false
Customer Service: Career Success Through Customer Loyalty ¦ Timm ¦ 6th Edition
Buy Test-Bank


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by rachel9 on Mar 30, 2020

Ahernandez18

  • Sr. Member
  • ****
  • Posts: 361
Reply #1 on: Mar 30, 2020
Lorsum iprem. Lorsus sur ipci. Lorsem sur iprem. Lorsum sur ipdi, lorsem sur ipci. Lorsum sur iprium, valum sur ipci et, vala sur ipci. Lorsem sur ipci, lorsa sur iprem. Valus sur ipdi. Lorsus sur iprium nunc, valem sur iprium. Valem sur ipdi. Lorsa sur iprium. Lorsum sur iprium. Valem sur ipdi. Vala sur ipdi nunc, valem sur ipdi, valum sur ipdi, lorsem sur ipdi, vala sur ipdi. Valem sur iprem nunc, lorsa sur iprium. Valum sur ipdi et, lorsus sur ipci. Valem sur iprem. Valem sur ipci. Lorsa sur iprium. Lorsem sur ipci, valus sur iprem. Lorsem sur iprem nunc, valus sur iprium.
Answer Preview
Only 58% of students answer this correctly


rachel9

  • Member
  • Posts: 495
Reply 2 on: Mar 30, 2020
YES! Correct, THANKS for helping me on my review

softEldritch

  • Member
  • Posts: 334
Reply 3 on: Yesterday
Gracias!

« previous next »
 

Did you know?

Disorders that may affect pharmacodynamics include genetic mutations, malnutrition, thyrotoxicosis, myasthenia gravis, Parkinson's disease, and certain forms of insulin-resistant diabetes mellitus.

Did you know?

Hyperthyroidism leads to an increased rate of metabolism and affects about 1% of women but only 0.1% of men. For most people, this increased metabolic rate causes the thyroid gland to become enlarged (known as a goiter).

Did you know?

The term bacteria was devised in the 19th century by German biologist Ferdinand Cohn. He based it on the Greek word "bakterion" meaning a small rod or staff. Cohn is considered to be the father of modern bacteriology.

Did you know?

It is widely believed that giving a daily oral dose of aspirin to heart attack patients improves their chances of survival because the aspirin blocks the formation of new blood clots.

Did you know?

A good example of polar molecules can be understood when trying to make a cake. If water and oil are required, they will not mix together. If you put them into a measuring cup, the oil will rise to the top while the water remains on the bottom.

Calcium consumption is essential for all people Calcium consumption is essential for all people
The same star field photographed with (a) a ground-based telescope, which is subject to poor seeing The same star field photographed with (a) a ground-based telescope, which is subject to poor seeing
In the 1800s, most people were poor, and formal education beyond the first several grades was a ... In the 1800s, most people were poor, and formal education beyond the first several grades was a ...
Children with autism generally prefer interacting with objects over people. Children with autism generally prefer interacting with objects over people.
Older people who exercise cognitive skills, like these chess players, retain those skills well into ... Older people who exercise cognitive skills, like these chess players, retain those skills well into ...
Carnivorous plants of the genus Nepenthes grow in nitrogen-poor soil Carnivorous plants of the genus Nepenthes grow in nitrogen-poor soil
Video: Smoking Cessation

For a complete list of videos, visit our video library