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Author Question: People are more likely to recall a satisfactory customer experience than a poor one. (Read 192 times)

rachel9

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on: Mar 30, 2020

Question 1

Many visuals or unnecessary sound effects in a company Web site (a turnoff that one blogger calls "design overkill") are likely to turn off customers and diminish the value of the site.
◦ true
◦ false

Question 2

People are more likely to recall a satisfactory customer experience than a poor one.
◦ true
◦ false
Customer Service: Career Success Through Customer Loyalty ¦ Timm ¦ 6th Edition
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Marked as best answer by rachel9 on Mar 30, 2020

Ahernandez18

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Reply #1 on: Mar 30, 2020
Lorsum iprem. Lorsus sur ipci. Lorsem sur iprem. Lorsum sur ipdi, lorsem sur ipci. Lorsum sur iprium, valum sur ipci et, vala sur ipci. Lorsem sur ipci, lorsa sur iprem. Valus sur ipdi. Lorsus sur iprium nunc, valem sur iprium. Valem sur ipdi. Lorsa sur iprium. Lorsum sur iprium. Valem sur ipdi. Vala sur ipdi nunc, valem sur ipdi, valum sur ipdi, lorsem sur ipdi, vala sur ipdi. Valem sur iprem nunc, lorsa sur iprium. Valum sur ipdi et, lorsus sur ipci. Valem sur iprem. Valem sur ipci. Lorsa sur iprium. Lorsem sur ipci, valus sur iprem. Lorsem sur iprem nunc, valus sur iprium.
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rachel9

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Reply 2 on: Mar 30, 2020
Excellent

scottmt

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Reply 3 on: Yesterday
Wow, this really help

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