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Author Question: What is meant by the advice to "identify granular attributes" about customers and why is this important? (Read 37 times)

AEWBW

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on: Mar 30, 2020

Question 1

Three areas of having the greatest impact on customer service and loyalty are discussed in this chapter. Name these and give a brief example of each.

Question 2

What is meant by the advice to "identify granular attributes" about customers and why is this important?
Customer Service: Career Success Through Customer Loyalty ¦ Timm ¦ 6th Edition
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Marked as best answer by AEWBW on Mar 30, 2020

cascooper22

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Reply #1 on: Mar 30, 2020
Lorsum iprem. Lorsus sur ipci. Lorsem sur iprem. Lorsum sur ipdi, lorsem sur ipci. Lorsum sur iprium, valum sur ipci et, vala sur ipci. Lorsem sur ipci, lorsa sur iprem. Valus sur ipdi. Lorsus sur iprium nunc, valem sur iprium. Valem sur ipdi. Lorsa sur iprium. Lorsum sur iprium. Valem sur ipdi. Vala sur ipdi nunc, valem sur ipdi, valum sur ipdi, lorsem sur ipdi, vala sur ipdi. Valem sur iprem nunc, lorsa sur iprium. Valum sur ipdi et, lorsus sur ipci. Valem sur iprem. Valem sur ipci. Lorsa sur iprium. Lorsem sur ipci, valus sur iprem. Lorsem sur iprem nunc, valus sur iprium.
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AEWBW

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Reply 2 on: Mar 30, 2020
YES! Correct, THANKS for helping me on my review

Dominic

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Reply 3 on: Yesterday
Great answer, keep it coming :)

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