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Author Question: The U.S. insurance industry data reveal that: (Read 758 times)

geoffrey

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Question 1

Describe four things (of the six things mentioned in the chapter) that audits of a company's writing should look for.

Question 2

The U.S. insurance industry data reveal that:
◦ there is an awareness of the importance of giving quick answers to customers.
◦ although improving, there are still significant opportunities to exceed customer expectations with better responsiveness.
◦ responsiveness to customer inquiries is improving.
◦ All of the above.


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Marked as best answer by geoffrey on Mar 30, 2020

tandmlomax84

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geoffrey

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Reply 2 on: Mar 30, 2020
Gracias!


kjohnson

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Reply 3 on: Yesterday
Thanks for the timely response, appreciate it

 

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