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Author Question: The first step in developing a balanced scorecard is to clarify the strategic focus. You have been ... (Read 114 times)

danitzaidaly

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The first step in developing a balanced scorecard is to clarify the strategic focus. You have been assigned to a team that has the responsibility to develop a strategy map for your organization. Your team members have determined that the company has established several strategic focuses. One team member has started a strategy map but has not filled in the strategies.

Achieve operational excellence
Develop trained workforce
Infuse corporate culture of quality throughout workforce
Develop reputation for quick turnaround
Retain and grow customer base
Manage customer relationships
Increase profit

Required:

Complete the strategy map using the four balanced scorecard perspectives.



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Marked as best answer by danitzaidaly on Feb 5, 2023

wangyichun

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danitzaidaly

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Reply 2 on: Feb 5, 2023
YES! Correct, THANKS for helping me on my review


Joy Chen

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Reply 3 on: Yesterday
Excellent

 

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